Pricing & Billing

When will my credit card be charged?

We will authorize your credit or debit card immediately when you place your order, and will finalize the charge before shipment. If you place an order and the product is out of stock, we will not finalize the card charge until all items have been received in, or you have been notified of the delay and are willing to wait.

If your card declines prior to shipment, we will immediately attempt to contact you to obtain the information needed for an authorization.



When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).



I have a question on my charges.

Click the "My Account" link at the top right hand side of our website to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.



Do I have to pay sales tax?

If you are located in the state of Colorado, we do have to collect sales tax. If you're outside of the state of Colorado, we do not have to collect tax, so Hustle Paintball customers enjoy an additional discount on all of their paintball product.



I need a copy of my receipt/invoice.

Click the "My Account" link at the top right hand side of our website to print invoices.



Can I ship to a different address than my billing address?

If you would like to ship to a different address than the address on your billing address, you will need to add that address as a confirmed address with your credit card company or bank. The best way to get your product shipped and delivered as soon as possible is to ship to the billing address.

Hustle Paintball, Inc takes precautions when there are different billing and shipping addresses to protect you in case of identity or credit/debit card theft. If someone steals your credit card and attempts to purchase product on our website but have it shipped to their address, we will do all that is possible to ensure that the transaction is authorized by the cardholder. One of the ways we do that is to use Address Verification (AVS) on both the billing and shipping address. If you have any questions regarding Hustle Paintball, Inc's security policies, please email security@hustlepaintball.com or call us.


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